Last updated: 30/09/2025

ONTOUR Sports Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the ONTOUR mobile application (the “App”). Please read this policy carefully to understand our practices and how your information is handled.

1. About ONTOUR Sports Ltd
ONTOUR Sports Ltd operates the ONTOUR mobile application designed for football fans to share, explore, and relive matchday experiences. Users can upload photos, videos, and other content related to specific clubs and fixtures, discover posts from other fans, and engage through likes, comments, and club archives. Fans can also follow clubs, track matchday history, and earn achievements for their activity.

2. Information We Collect
• Personal Information: Name, username, password, email address, phone number, and date of birth.
• Uploaded Content: Photos, videos, audio, comments, and any other content you submit to the App.
• Registration Data: If you register using social media accounts such as Facebook or Google, we may collect information from those accounts.
• Device Features: Access to your camera, microphone, and gallery when enabled by you.
• Interaction Data: Engagements such as likes, comments, achievements, and user-to-user communications.
• Notifications: We may send push notifications to your device, which you can disable at any time.
We do not collect sensitive personal information or precise geolocation data.

3. How We Use Your Information
• To create, manage, and maintain your user account.
• To enable user-to-user communications within the App.
• To respond to user inquiries and provide customer support.
• To send administrative information and service-related updates.
• To deliver personalised advertising and marketing communications.
• To analyse usage trends and improve the App’s performance and features.
• To enhance community safety and moderation.
• To protect platform integrity, including achievements and club-related features.
• To conduct research on football fan engagement and improve event-related experiences.
• To prevent fraud, security breaches, and unauthorised use of the App.
• To enforce our Terms of Service and protect our rights, brand, and partnerships.

4. Legal Basis for Processing
• Consent: When you have given explicit permission (for example, for marketing).
• Contract: Where processing is necessary to provide you with the services you requested.
• Legitimate Interests: For purposes such as platform security, service improvements, fraud prevention, and community safety.

5. Marketing Communications
If you have provided your consent, we may send you marketing and promotional communications, including information about offers, events, and updates. You may opt out of these communications at any time by clicking the unsubscribe link in our emails.

6. Disclosure of Information
• Third-Party Services: With providers such as Google API Services and advertising networks.
• Business Affiliates and Partners: With our affiliates, subsidiaries, and club or eventpartners where relevant.
• Third-Party Advertisers: The App may display ads from independent advertisers.
• Legal Obligations: Where required by law, regulation, or to protect our rights.
We do not sell personal data to third parties.

7. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance your experience and personalise content. These may also be used for analytics and advertising purposes.

8. Data Retention
We retain personal information for as long as your account is active and for a limited period thereafter in order to comply with legal, regulatory, and operational requirements. After account termination, we generally retain data for several months before securely deleting it.

9. Security
We use appropriate technical and organisational security measures to protect your
personal information from unauthorised access, misuse, loss, or disclosure. However, no method of storage or transmission is 100% secure.

10. Children’s Privacy
The ONTOUR App is intended for users aged 13 and above. We do not knowingly collect information from children under 13. If we discover that we have collected such information, it will be deleted promptly.

11. International Data Transfers
We do not transfer personal information of UK or EU users outside of the United Kingdom or European Economic Area.

12. Your Rights
• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to object to or restrict certain types of processing.
• The right to withdraw consent at any time where processing is based on consent.
You can update or delete your information by logging into your account settings.

13. Data Protection Officer
We have appointed a Data Protection Officer to oversee compliance with data protection laws. Email: contact@ontourfootball.com

14. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App, with the updated date noted at the top of this policy.

15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: contact@ontourfootball.com